By L-Soft Staff
Did your LISTSERV or LISTSERV Maestro site have its check-up yet? L-Soft offers a new complimentary annual Tech Check for customers with current maintenance and support. Your Tech Check is a great way to be certain that you are using email best practices, the latest version of the software and that all your systems are configured for optimal performance.
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By L-Soft Staff
Delivering life-changing and even life-saving information to thousands of people are all in a day's work for the LISTSERV email communities that won the 2011 LISTSERV Choice Awards – The Mailys. L-Soft honors the powerful efforts and profound results of The Kidney Cancer Online Support Group (KIDNEY-ONC) and BELG-L, a community of Belgian Shepherd owners, naming each email list as a grand prize winner in its global competition.
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Founded in 1997, KIDNEY-ONC is one of more than 100 LISTSERV email lists hosted by the Association of Cancer Online Resources (ACOR) and connects some 2000 subscribers in more than a dozen countries, spanning patients with kidney cancer and their caregivers, researchers and healthcare providers, including top kidney cancer experts. The list is a key contributor to the body of knowledge on the disease and the e-patient movement.
READ KIDNEY-ONC CASE STUDY »
BELG-L began in 1995 and currently has some 1400 subscribers representing 16 countries. The list continues to grow, with 150 new subscribers since 2010. Serving as an information network for the worldwide Belgian Shepherd owner community, topics include anything related to the four-variety dog breed.
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What does it take to have a top-notch opt-in email community? Libbye Miller and Robin Martinez, the respective list owners of BELG-L and KIDNEY-ONC, share some insights and best practices for subscriber impact and overall success.
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By L-Soft Staff
The LISTSERV Choice Awards competition for 2012, also known as "The Mailys", is now open for your nominations. Nominate a LISTSERV or LISTSERV Maestro list for your chance to be a grand prize winner. Everyone who nominates a new list and submits a valid, completed nomination form to L-Soft will receive an L-Soft promotional item as a thank you. The first nominator for a list will receive an additional limited-edition LISTSERV 25th anniversary pin. The always exciting public voting phase will begin as soon as the first nominations have been received.
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Q: How can I prevent users from unsubscribing from my LISTSERV list?
Answer by Liam Kelly Senior Consulting Analyst, L-Soft
By design, LISTSERV makes it as easy as possible for subscribers to leave a LISTSERV list. In previous tech tips, we have discussed how to add one-click unsubscribe links to list messages (Issue 4, 2005). Starting with LISTSERV 16.0, LISTSERV does this by default for new lists. But what if we want to prevent users from actually leaving a LISTSERV list? This tech tip discusses how (and why) to accomplish this.
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Q: How do I use the click-and-fill HTML newsletter templates in LISTSERV Maestro 5.0?
Answer by Ben Parker Chief Corporate Consultant, L-Soft
With the release of LISTSERV Maestro 5.0 in December, the process of editing the placeholder values of click-and-fill HTML newsletter templates has been greatly simplified. The new user interface combines logically related placeholders into repeated field groups, making it much easier to work with templates with a complex structure.
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